How does billing work when you add and remove team members

When a user is added to your plan, you will be charged a prorated amount for that user depending on how far you are through your billing period. This also applies if a guest on your plan is changed to a Team Member.

When a user is removed from your plan, a prorated amount of the per-user fee will be added to your account as a credit, which will decrease the amount of your next invoice. 

Team members = paid 

Example - If you are paying $16/pm, per user then adding an additional user with cost an extra $16/pm per user. This amount is pro-rated.

Guest members = free


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