Back to website
Send a help request
Account, plans and billing
Everything you need to manage your account
How to upgrade
What are the differences between the Free, Pro, Team and Enterprise plans?
Marvel's Free Plan
Marvel for Non-Profits
Marvel for Education
Adding and removing people from your plan
How we work with resellers
What methods of payments do you accept?
How to pay by invoice, bank transfer or purchase order
Where can I find my invoices/receipts?
Switching from monthly to yearly billing
How to cancel your subscription/downgrade your plan
How to update your payment details
Access and Security
I've forgotten my password - how do I reset it?
Where are your servers located?
Password protecting share links
Add your own sub-domain
Restrict access by IP address
Setting up Single Sign-On (SSO)
Our security policy
Still have a question?
Submit a help request