How to take screenshots

Our Marvel App Support Team may ask for screenshots while troubleshooting issues you may be facing. This will help our team understand the issue better and provide workarounds while we fix the issue. 

Here is a step-by-step guide to taking screenshots in Mac and Windows.

Taking screenshots in Mac

Taking screenshots in Windows

 

How to take screenshots in Mac

How to take a full screenshot 

  1. Use keyboard shortcut Cmd + Shift + 3 to take a screenshot of your full screen.
  2. If you see a thumbnail in the corner of your screen, you can click on it to make edits. 
  3. The captured screenshot will be saved to your Desktop.

How to take a partial screenshot

  1. Use keyboard shortcut Cmd + Shift + 4 to take a screenshot of a portion of your screen.
  2. A crosshair will appear. Drag the crosshair to select the area of the screen you want capture as a screenshot.
  3. To move the selection, press and hold the Spacebar while dragging the crosshair.
  4. To capture the screenshot, release your mouse or trackpad button.
  5. If you see a thumbnail in the corner of your screen, you can click on it to make edits. 
  6. The captured screenshot will be saved to your Desktop.

You can learn more about taking screenshots in Mac here.

 

How to take screenshots in Windows

How to take a full screenshot and save to clipboard

  1. Press the Print Screen button on your keyboard. It may be labelled as "PrtScn,” “PrntScrn,” “Print Scr" or something similar.
  2. On laptop keyboards, you may have to press and hold another key such as Fn or Ctrl, then press the Print Screen button (see your laptop manual for instructions.) 
  3. A screenshot will be saved to your clipboard.
  4. Use Edit > Paste or Ctrl + V to paste the image into a document, graphic editor, or textbox.

How to take a full screenshot and save it as a file

  1. Press and hold the Windows + Print Screen button on your keyboard. The Print Screen button may be labelled as "PrtScn,” “PrntScrn,” “Print Scr" or something similar. 
  2. On laptop keyboards, you may have to press and hold another key such as Fn or Ctrl, then press the Print Screen button (see your laptop manual for instructions.) 
  3. The screen may dim, indicating the screenshot has been taken and saved as a file.
  4. You can find your screenshot in your Pictures folder > Screenshots. 

How to use the Snipping Tool to create partial screenshots

In Windows 10 and 7:

  1. Select the Start button, type snipping tool in the search box on the taskbar, and then select Snipping Tool from the list of results.
  2. In Snipping Tool, select New > click and drag to select the portion of the screen to capture.
  3. In Windows 10, click on Mode to choose between making a Free-form, Rectangular, Window or Full snip.
  4. In Windows 7, click on the down arrow next to choose between making a Free-form, Rectangular, Window or Full snip.
  5. Select Save Snip and choose a location to save your screenshot.

You can learn more about using the Snipping Tool here.

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