Handoff troubleshooting

The Handoff button is disabled

This usually happens when the design has not been added using our Sketch plugin or Design Tool. If you upload a JPG/PNG or GIF to your project, it will not have the Handoff data attached, therefore no information will be displayed.

How to solve:

  • Download Marvel for Sketch and sync your designs to any project
  • Or start your design in our built-in Design Tool, click here to find out how.

 

My uploads for Sketch are failing

If you are seeing errors with your uploads from Sketch, this could be down to an outdated version of the Marvel Sketch plugin.

To solve this, go to the Check for updates option in the settings menu

If your uploads are still failing, please contact our support team. Including the Sketch file would also be massively helpful! 

 

Measurements and specs are appearing incorrectly

If you notice that some measurements and specs are being displayed incorrectly, please check that you have the latest version of the plugin by following the instructions above.

If things still don't look right, please contact our support team. Including the Sketch file would also be massively helpful! 

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