My Dropbox updates aren't syncing with my project

If you find that your updates from Dropbox aren't syncing in your Marvel projects, this is usually because multiple accounts have been used in the same browser, causing the authentication to fail.

How to get your syncing to start working again:

  1. Sign out of your Marvel account by clicking on your avatar in the top right-hand corner of the screen
  2. Now go to Dropbox.com and sign out of your account
  3. Also sign-out of the DropBox app if you have it installed on your desktop 
  4. Come back to Marvel, sign in and then make an update to your design
  5. The sync should now be working again

Force a resync

You can also 'force' the file(s) to sync by selecting it again from Dropbox. Any files you add with the same name as existing images in Marvel will be replaced. 

 

 

 

More questions? You can submit a request.