I've just downloaded my project for iPhone/iPad but it doesn't work

Offline downloads are a great way to show the workflow of your app on mobile. If your download isn't opening/playing, there are a few things you can do:

Check you've generated the correct download for the correct device 

For example, if you've generated an APK build (for android devices) but are trying to view this on iOS, it won't work. Head back to the download section and generate a new build for iPhone 

Check your iOS version is up-to-date

Offline downloads for iPhones and iPads are compatible with iOS 9 and above. Please update to the latest iOS version for your phone. 

Authorise Marvel to install and run the app on your phone:

If you are seeing this message on your phone:

Image_uploaded_from_iOS__2_.jpg

You need to authorise Marvel  on your phone by heading to your device Settings > General > Profiles & Device Management > trust Marvel Prototyping

More questions? You can submit a request.